Customer support
Customer support software for small and growing teams
Handle email and live chat, organise everything as tickets, and deflect repeat questions with a knowledge base — all next to your team chat, in one workspace.
One more tool, one more silo
Growing teams often end up with a chat app for the team and a separate support suite for customers — two logins, two sets of context, and a gap between the people talking internally and the people answering customers.
Disqua closes that gap: support tickets and team chat share one workspace, so context and people aren't split across tools.
What's included
Shared inbox & tickets
Turn email and chat into organised tickets with owners, status and priority.
Learn moreLive chat widget
Add live chat to your site and route conversations into the same workspace.
Knowledge base
Publish self-service help and reduce repeat questions.
Learn moreSLAs & reporting
Track response and resolution times and report on support performance.
AI-assisted (Pro+)
Triage, sentiment and reply suggestions that keep humans in control.
Learn moreTeam chat included
Your support team and the rest of the company in one place.
Learn moreBuilt for teams that wear many hats
Disqua suits startups, SaaS companies and small support teams that want capable support without the cost and complexity of a large enterprise suite. See how it fits customer support teams, startups and SaaS companies.
Frequently asked questions
Email and a live chat widget feed into one workspace as tickets, with a knowledge base for self-service. Each customer has a contact record for context.
Yes. It's built for startups, SaaS companies and small support teams. The Free plan includes 2 agent seats, and paid plans add more.
Disqua is EU-hosted and GDPR-aligned, with a DPA available. See the security and GDPR pages for details.
Get started with Disqua
Bring team chat and customer support into one workspace. Free plan available — no credit card required.