Pricing
Simple pricing. No surprises.
Start free and scale as your team grows. All plans include unlimited message history. The helpdesk is included from Pro.
Free
Perfect for small teams getting started.
$0
Get started free
- Unlimited message history
- Unlimited users
- Mobile web app (native apps in development)
- Threads & replies
- 5 GB storage
- Search last 10 000 messages
- 10 integrations
- Two-factor authentication (2FA)
- Slack import
Pro
Most popularFor growing teams that need more power and AI.
$4 / user / month
Start 14-day trial
billed annually
- Everything in Free, plus
- 20 GB / user
- Unlimited search
- Unlimited integrations
- AI assistant (100 req/mo)
- Custom emoji
- Up to 5 guests
- Custom branding
- Workflows & automation
Business
For organisations that need advanced security and calls.
$7 / user / month
Start 14-day trial
billed annually
- Everything in Pro, plus
- 50 GB / user
- AI assistant (1000 req/mo)
- Unlimited guests
- SAML SSO
- IP allowlist
- Enforce 2FA workspace-wide
- Audit log
- Shared channels
- Message retention policies
- Full data export (GDPR)
- 99.9% SLA
- Priority email support
Enterprise
Custom contracts, compliance review and dedicated support.
Custom
Contact sales
- Everything in Business, plus
- Data Loss Prevention (DLP)
- Dedicated database (in preparation)
- Data residency options (in preparation)
- Enterprise compliance review on request
- Custom SLA in your contract
- Custom contract & invoicing
- 24/7 phone & dedicated CSM
Best value
Suite
Messaging + Helpdesk in one
$7.50 / user / month
Everything your team needs to talk internally AND support customers — one platform, one bill.
Get Suite- Everything in Business messaging
- Full Helpdesk: tickets, SLA, knowledge base
- 50 helpdesk agent seats included
- Message → ticket, ticket → channel escalation
- Customer context inside your channels
- Cheaper than buying chat + helpdesk separately
Pay per result
AI Employees
Autonomous AI for your helpdesk
$0.49
Add autonomous AI agents to any workspace. Usage-based — no seats, no minimums.
Learn more- Autonomous ticket resolution
- AI spam detection on inbound e-mail
- Reopens within 72h refunded
- Turn on per workspace, anytime
Compare all plans
| Feature | Free | Pro | Business | Suite | Enterprise |
|---|---|---|---|---|---|
| Members | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Unlimited message history | Yes | Yes | Yes | Yes | Yes |
| Guests | No | 5 | Unlimited | Unlimited | Unlimited |
| Integrations | 10 | Unlimited | Unlimited | Unlimited | Unlimited |
| Storage per user * | 5 GB | 20 GB | 50 GB | 50 GB | Unlimited |
| AI assistant requests | No | 100/mo | 1000/mo | 1000/mo | Unlimited |
| SAML SSO | No | No | Yes | Yes | Yes |
| Audit log, IP allowlist | No | No | Yes | Yes | Yes |
| Data Loss Prevention (DLP) | No | No | No | No | Yes |
| Helpdesk (ticketing, SLA, KB) | No | Yes | Yes | Yes | Yes |
| Helpdesk agent seats | No | 5 | 25 | 50 | Unlimited |
Frequently asked questions
Yes. The Free plan is free forever — no credit card required. You get unlimited users, unlimited message history and 5 GB of storage. The helpdesk is included from the Pro plan.
Yes, on every plan. Workspace admins upload a Slack export (ZIP) in workspace settings and Disqua imports channels, members and messages.
We'll notify you before you hit the limit. You can upgrade at any time — or delete old files to free up space.
Yes. Disqua is hosted in the EU and is fully GDPR-aligned. We offer a Data Processing Agreement (DPA) for all plans.
Yes — 50% discount for verified non-profits and educational institutions. Contact us at hello@disqua.com.
There is no separate add-on. The helpdesk is part of the Pro, Business, Suite and Enterprise plans, and each plan includes agent seats: 5 on Pro, 25 on Business, 50 on Suite, unlimited on Enterprise. Only team members who handle tickets need a seat.
Native iOS and Android apps are in development. Today, Disqua works on mobile through the responsive web app — both messaging and helpdesk run in your phone browser, no install required.
Start a Pro or Business trial with no credit card required. At the end of 14 days, choose a plan or drop back to Free — your data is always yours.
Absolutely. Using the helpdesk is optional. Many teams use Disqua purely for team communication — it's a full team-chat tool on its own.
Instead of paying for and switching between a separate chat app and a separate helpdesk, Disqua gives you both in one workspace — with shared context and a single bill, usually at a lower total cost.
Ready to unify your team chat and support?
Join teams already using Disqua for both internal communication and customer support. Set up in under 2 minutes.