Pricing
Simple pricing. No surprises.
Start free and scale as your team grows. All plans include unlimited message history. Helpdesk add-on available.
Free
Perfect for small teams getting started.
- Unlimited message history
- Unlimited users
- Mobile web app (native apps in development)
- Threads & replies
- 5 GB storage
- Search last 10 000 messages
- 10 integrations
- Two-factor authentication (2FA)
Pro
For growing teams that need more power and AI.
- Everything in Free
- 20 GB / user
- Unlimited search
- Unlimited integrations
- AI assistant (100 req/mo)
- Custom emoji
- Up to 5 guests
- OAuth SSO (Google, GitHub)
- Slack import
- Custom branding
- Workflows & automation
Business
For organisations that need advanced security and calls.
- Everything in Pro
- 50 GB / user
- AI assistant (unlimited)
- Unlimited guests
- Voice & video (up to 15 ppl)
- Screen sharing
- SAML SSO
- IP allowlist
- Enforce 2FA workspace-wide
- Audit log
- Data Loss Prevention (DLP)
- Shared channels
- Message retention policies
- Full data export (GDPR)
- 99.9% SLA
- Priority email support
Enterprise
Dedicated infrastructure, custom contracts, 24/7 support.
- Everything in Business
- Dedicated database
- Data residency options (on request)
- Enterprise compliance review on request
- SLA up to 99.99%
- Custom contract & invoicing
- 24/7 phone & dedicated CSM
Suite
Messaging + Helpdesk in one
Everything your team needs to talk internally AND support customers — one platform, one bill.
Get Suite- Everything in Business messaging
- Full Helpdesk: tickets, SLA, knowledge base
- 1 agent seat free per 5 users
- Message → ticket, ticket → channel escalation
- Customer context inside your channels
- Cheaper than buying chat + helpdesk separately
AI Employees
Autonomous AI for your helpdesk
Add autonomous AI agents to any workspace. Usage-based — no seats, no minimums.
Learn more- Autonomous ticket resolution
- AI spam detection on inbound e-mail
- Reopens within 72h refunded
- Turn on per workspace, anytime
Compare all plans
| Feature | Free | Pro | Business | Suite | Enterprise |
|---|---|---|---|---|---|
| Members | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Unlimited message history | |||||
| Guests | — | 5 | Unlimited | Unlimited | Unlimited |
| Integrations | 10 | Unlimited | Unlimited | Unlimited | Unlimited |
| Storage per user * | 5 GB | 20 GB | 50 GB | 50 GB | Unlimited |
| AI assistant requests | — | 100/mo | 1000/mo | 1000/mo | Unlimited |
| OAuth SSO (Google, GitHub) | — | ||||
| SAML SSO | — | — | |||
| Voice / video / screen share | — | — | |||
| Audit log, DLP, IP allowlist | — | — | |||
| Helpdesk (ticketing, SLA, KB) | — | ||||
| Helpdesk agent seats | — | 5 | 25 | 50 | Unlimited |
* Free plan: 5 GB per workspace. Search on Free is limited to the last 10,000 messages. Enterprise storage is custom.
Frequently asked questions
Yes. The Free plan is free forever — no credit card required. You get unlimited users, unlimited message history, and 5 GB of storage. The Helpdesk Free tier includes 2 agent seats.
Yes. We offer a Slack import tool that migrates your channels, messages, and files. Contact support to get started.
We'll notify you before you hit the limit. You can upgrade at any time — or delete old files to free up space.
Yes. Disqua is hosted in the EU and is fully GDPR-aligned. We offer a Data Processing Agreement (DPA) for all plans.
Yes — 50% discount for verified non-profits and educational institutions. Contact us at hello@disqua.com.
The helpdesk is an add-on to your messaging plan. You pay per agent seat — only team members who handle tickets need a seat. All other users use the messaging plan only.
Native iOS and Android apps are in development. Today, Disqua works on mobile through the responsive web app — both messaging and helpdesk run in your phone browser, no install required.
Start a Pro or Business trial with no credit card required. At the end of 14 days, choose a plan or drop back to Free — your data is always yours.
Ready to unify your team chat and support?
Join teams already using Disqua for both internal communication and customer support. Set up in under 2 minutes.
Create your free workspace