About Disqua
We're building the workspace platform we always wanted.
Disqua started because no tool gave teams both great communication and great customer support in one place.
Our mission
To give every team — from 2-person startups to 500-person enterprises — a unified platform for internal communication and customer support. We believe teams shouldn't need five tools to talk to each other and help their customers. One platform, one context, one price.
Why we built Disqua
We were paying for a separate chat tool and a separate helpdesk. Our agents switched between two apps all day, copy-pasting context. When a customer issue needed engineering input, the thread died in a DM chain nobody could find later. We decided to build one tool that does both — and charge a fair price for it.
What makes us different
Speed is our obsession — Real-time message delivery is a hard engineering requirement. But what truly sets us apart is the integration: a customer ticket can be escalated into a team channel thread in one click. Agents whisper to supervisors without the customer seeing. AI summarises both chat threads and ticket histories. No competitor offers this because no competitor is both a messaging platform and a helpdesk.
What we stand for
Speed first
Every feature starts with a performance budget. Real-time message delivery is a hard requirement, not an aspiration. We measure it, we monitor it, and we don't ship things that break it.
Privacy by design
EU hosting, GDPR compliance, and a DPA for every customer — not just enterprise. Your data is yours. We don't sell it, we don't mine it, and we make it easy to export or delete at any time.
Fair pricing
We make money when our customers grow, not by charging for features they should have had on day one. Unlimited message history on the free plan. Helpdesk included — not a separate $50/agent upsell.
One platform, one context
Your team shouldn't need a chat app plus a separate helpdesk plus a docs tool plus a video tool. Disqua combines messaging, helpdesk, knowledge base, docs, and video clips in one workspace. Less tool sprawl, more focus.
Get in touch
Questions, partnership inquiries, press, or just want to say hi?
See Disqua for yourself
Team chat with a built-in helpdesk, in one workspace. Free plan available — no credit card required.
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