Disqua for startups
Move fast with team chat and answer customers properly from day one — without paying for two separate platforms before you've found product-market fit.
Startups can't afford a tool sprawl
In the early days, the same handful of people write the code, talk to customers and run the company. Splitting that work across a chat app, a separate support suite and a docs tool means three subscriptions, three logins and context scattered everywhere — exactly when you have the least time to manage it.
Disqua puts team chat and a real helpdesk in one workspace. Founders and early hires talk in channels, turn a customer message into a tracked ticket in one action, and publish a help article so the same question doesn't come back tomorrow.
Free to start
Unlimited users and message history on the Free plan, plus 2 helpdesk agent seats — enough for a small founding team.
Chat and support together ↗
Channels, DMs and threads next to a helpdesk, so customer requests don't get lost in a busy channel.
Learn more →Turn messages into tickets ↗
Spot a bug or a customer ask in chat and convert it into a ticket with an owner and a status.
Learn more →A knowledge base early ↗
Write answers once and link them forever — useful even when the docs are just getting started.
Learn more →QA bug tracker (Business+)
Track bugs with severity, status and a board view once you outgrow a chat thread for it.
Predictable pricing
Pro is $4/user/mo billed annually ($5 monthly); upgrade only when you need more seats or features.
Software that scales from two people to twenty
Start on Free, move to Pro ($4/user/mo annual) when you want unlimited search, custom emoji and AI-assisted support, then Business when you need SAML SSO, audit logging and a bigger helpdesk. You're not re-platforming every time you hire — the workspace grows with you.
AI-assisted features such as ticket triage and reply suggestions are available on Pro and above and require a configured AI provider. They help a small team punch above its weight without pretending to be a fully autonomous support bot.
Replacing the tools you already pay for
Many startups start on a general chat tool and bolt on support later. Disqua does both from the beginning. If you're weighing it up, see how it compares as a Slack alternative and read our pick of the best Slack alternatives for small teams.
Frequently asked questions
Start lean, grow without re-platforming
Run your team chat and customer support in one workspace from day one. Free plan available.