Where teams communicate and support customers
Disqua combines real-time team chat with a full-featured helpdesk — channels, threads, tickets, knowledge base, and AI-assisted features in one place. No more switching between separate tools for chat and support.
Messaging, support, and AI — unified
The only platform that combines real-time team chat, customer helpdesk, knowledge base, and AI in a single app. No more tool sprawl.
Connector Marketplace
One-click integrations: Claude AI, ChatGPT, GitHub, Jira, Google Workspace, Zapier. Pre-built connectors with visual configuration — no code required.
Huddles & Calls
Drop into a persistent audio huddle in any channel, or start a video call. Screen sharing, up to 15 participants, no downloads or plugins required.
Enterprise security
SAML SSO, IP allowlists, audit logs, DLP controls, and data residency in the EU. GDPR-aligned with a DPA included on all plans. Enterprise compliance review available on request.
Canvas & Docs
Collaborative documents inside your workspace. Meeting notes, specs, decisions — write together in real time, right next to your conversations.
Status Page & Monitoring
Public status page at status.disqua.com with health checks every 60 seconds, automatically recorded incidents and 30-day uptime history.
Mobile apps — in development
Native iOS and Android apps are in development. Today you can use Disqua on mobile through the responsive web app — messaging and helpdesk in your phone browser.
A complete helpdesk — inside your team chat
Most teams run a separate chat app and a separate helpdesk. Disqua gives you powerful messaging and ticketing in a single app — your agents work in one tool and context never gets lost.
- Email-to-ticket conversion — connect your mailbox, tickets are created automatically
- SLA policies with real-time countdown timers and breach alerts
- Canned responses, macros, and no-code automation rules
- Customer portal with knowledge base and community forums
- CSAT surveys sent automatically after ticket resolution
- AI copilot suggests replies, summarises threads, and auto-triages tickets
- Escalate any ticket into a Disqua channel thread — unique to Disqua
- Whisper mode — supervisors coach agents in real time without the customer seeing
One platform instead of several — at a lower cost
One platform instead of two. One bill instead of two. One context instead of two.
| Feature | Disqua | Typical chat tool |
|---|---|---|
| Messaging price / user / month | $0–$9 | Varies |
| Built-in helpdesk & ticketing | Yes | No |
| Knowledge base & customer portal | Yes | No |
| Free plan (no time limit) | Yes | No |
| EU hosting & GDPR | Yes | No |
| AI assistant (chat + tickets) | Yes | No |
| Custom branding | Pro+ | Enterprise |
| Data export (GDPR) | Yes | Enterprise |
Start free. Pay as you grow.
No hidden fees. No per-seat surprises. Messaging and helpdesk — one platform, one price.
- Unlimited users
- Unlimited message history
- 5 GB storage
- 10 integrations
- Search last 10 000 messages
- Unlimited search
- 20 GB / user
- AI assistant (100 req/mo)
- Custom emoji
- Custom branding
Ready to unify your team chat and support?
Join teams already using Disqua for both internal communication and customer support. Set up in under 2 minutes.