AI Employees
AI agents that resolve tickets, 24/7
Put autonomous AI to work on your helpdesk. It answers, resolves, and screens spam — and you only pay when a ticket is actually resolved.
$0.49 per resolved ticket · no seats · no monthly minimums
How it works
Outcome-based, not seat-based
AI Employees plug into your existing helpdesk. You stay in control — turn it on per workspace and pay only for results.
Turn it on per workspace
Enable AI Employees on the workspaces you choose. Leave it off elsewhere — billing only happens where it's on.
AI handles incoming tickets
AI replies to customers, resolves what it can, and flags spam automatically. Anything it can't handle escalates to your team.
Pay only for resolutions
You're charged $0.49 only when AI actually resolves a ticket. If a ticket reopens within 72 hours, the charge is refunded.
Everything AI Employees do
More than auto-replies — a working teammate for your support inbox.
Autonomous ticket resolution
AI reads the conversation, replies in your tone, and closes the ticket when the customer is satisfied — fully autonomously.
AI spam detection
Every inbound e-mail is screened. Spam is flagged for your agents — never silently deleted, so a real customer is never lost.
Fair reopen refunds
If a resolved ticket comes back within 72 hours, the resolution charge is automatically refunded. You only pay for real resolutions.
Per-workspace control
Enable AI Employees on some workspaces and not others. Flip it on or off anytime in workspace settings — you're always in control.
Simple, usage-based pricing
No per-seat fees. No monthly minimums. You pay only when AI actually resolves a ticket.
- Charged only on AI-resolved tickets
- Reopens within 72 hours are refunded
- Spam detection included — turn on per workspace
Prefer your own AI key?
Bring your own OpenAI or Anthropic key and pick any model — a flat $10 per workspace per month, with no per-resolution fees. You pay your provider directly. Switch between central AI and your own key anytime, per workspace.
Let AI handle the busywork
Turn on AI Employees in any workspace and only pay for results.