Disqua for remote teams
Keep a distributed team in sync with channels, threads and search, and keep customer work visible no matter who's online — all in one workspace.
Distance makes lost context expensive
When everyone is in different rooms and time zones, the cost of a dropped thread or an untracked request is higher. A question asked in a DM at the wrong hour can sit unanswered for a day; a customer issue handled by one person can disappear when they sign off.
Disqua keeps work in the open. Channels and threads keep discussion organised and searchable, and customer requests live as tickets with an owner and a status — so anyone picking up the next shift can see exactly where things stand.
Real-time chat
A low-latency connection for live messaging, typing indicators, read receipts and presence.
Threads keep it organised
Async-friendly threads so a long discussion doesn't drown the channel for people in other time zones.
Search & history
Unlimited message history with full-text search, so context is findable later (last 10k messages on Free).
Notifications you control
Do-not-disturb windows and per-channel mute so people across time zones aren't pinged at 3am.
Shared customer work ↗
Tickets with clear ownership so support handoffs survive shift changes.
Learn more →Web push & responsive web
Web push notifications and a responsive web app; native mobile apps are in development.
Async-friendly without going silent
Remote teams need both quick real-time conversation and calm async catch-up. Disqua supports both: live presence and typing for when people are online, and threads, mentions and search for everyone else to read later. Unread counts and per-channel notification settings let people stay heads-down and catch up on their own schedule.
Voice and video huddles are available on Business plans once LiveKit is configured for your workspace, for the moments a call is faster than typing.
An alternative to the usual remote stack
If your distributed team currently splits chat and support across separate tools, Disqua brings them together. See how it works as an internal communication tool, compare it to Slack and Microsoft Teams, or read team chat vs email on why chat beats long email threads for remote work.
Frequently asked questions
Get started with Disqua
Bring team chat and customer support into one workspace. Free plan available — no credit card required.