Team chat
Team chat built for focused work
Channels, direct messages, threads and reactions over a low-latency connection — with a built-in helpdesk so support conversations don't disappear into private chats.
Free plan available. No credit card required.
Chat alone isn't the whole story
Most teams live in a chat app all day. It's great for quick questions and keeping everyone in sync — but customer requests, bug reports and follow-ups tend to get buried in DMs and busy channels, with no owner and no status.
Disqua keeps everyday team chat fast and simple, then connects it to a real helpdesk so the work that needs tracking actually gets tracked — in the same workspace, without switching tools.
Everything you expect from team chat
Channels & DMs
Public and private channels, 1:1 and group direct messages, and read-only announcement channels.
Threads & reactions
Keep replies organised in threads and react with emoji — including custom emoji on paid plans.
@mentions & #channels
Mention people and link channels with autocomplete; mentioned users get notified.
Search & history
Unlimited message history. Full-text search across your workspace (last 10k messages on Free).
Files & link previews
Drag-and-drop file sharing and automatic link previews, with per-plan storage.
Turn chat into tickets
Convert any message into a support ticket so requests get an owner and a status.
Learn moreReal-time, without the noise
Disqua uses a low-latency WebSocket connection for live messaging, typing indicators, read receipts, presence and unread counts. Conversations feel instant, and the sidebar stays up to date without refreshing.
Notifications respect do-not-disturb windows and per-channel mute settings, so people can stay heads-down when they need to and catch up later.
Where chat meets customer support
The thing that sets Disqua apart is what happens after a message. Spot a customer problem in a channel? Turn it into a ticket with one action. Need a wider discussion on a ticket? Escalate it into a channel thread. Your internal conversations and your customer support live side by side.
For larger teams looking to replace a general-purpose chat tool, see our take on internal communication and how Disqua works as a Slack alternative.
Frequently asked questions
Yes. The Free plan includes unlimited users, unlimited message history and core chat features. Search on Free covers your most recent 10,000 messages.
Disqua is team chat with a built-in helpdesk. You get channels, DMs and threads like any chat tool, plus the ability to turn messages into tracked support tickets and a knowledge base — all in one workspace.
Disqua runs in any modern browser and the web app is responsive on tablets and phones. Native iOS and Android apps are in development.
Disqua is EU-hosted. See our security and GDPR pages for details on data handling, export and our DPA.
Bring chat and support together
Start with team chat, add a helpdesk when you need it — all in one workspace. Free plan available.