Disqua for EU-based companies
Keep team chat and customer support in one EU-hosted workspace, with the data-protection controls and paperwork your customers and auditors will ask about.
Where your data lives is a real question
EU-based companies are increasingly asked, by customers and procurement teams alike, where their data is hosted, how it can be exported or deleted, and whether a Data Processing Agreement is available. Choosing US-centric tools and answering those questions later tends to mean a painful migration.
Disqua is built with EU teams in mind: a single EU-hosted workspace for team chat and your helpdesk, GDPR-aligned, with the controls you'll be expected to demonstrate.
EU hosting
Disqua is hosted in the EU, so your team chat and customer conversations stay within the EU.
GDPR-aligned controls ↗
Data export, account deletion and a DPA available on request, so you can meet common data-protection requirements.
Learn more →Audit logging (Business+)
Audit logs of key actions for accountability on Business plans and above.
DLP controls (Enterprise)
Data-loss-prevention controls to flag or block sensitive content.
SAML SSO (Business+)
Connect your identity provider with SAML single sign-on on Business plans and above.
One workspace ↗
Chat and support together, so you're vetting and securing one EU-hosted tool, not two.
Learn more →An honest scope on compliance
Disqua is GDPR-aligned and EU-hosted, with data export, account deletion, audit logging, DLP controls and a DPA available. We describe it that way deliberately — we don't claim formal certifications we don't hold, and compliance always depends on how your organisation configures and uses any tool. Guaranteed data residency and dedicated infrastructure are Enterprise topics; talk to us if you need them.
For technical detail see the security overview, the GDPR page and our guide to choosing GDPR-friendly helpdesk software.
Ready for the security questionnaire
When your own customers run a vendor review, you'll be asked about hosting, sub-processors, data export and a DPA. Having those answers ready from your tooling makes your sales cycle smoother. Need a questionnaire completed or a signed DPA? Get in touch and we'll help.
Frequently asked questions
Keep your team and support data in the EU
One EU-hosted, GDPR-aligned workspace for chat and customer support. Need a DPA or a security questionnaire? Talk to us.